NESE Support

Support for NESE is available via Slack, Weekly Office Hours, and the NESE ticketing system.

NESE Slack Workspace

Chat-based support for NESE is available via the Project NESE Slack Workspace. Click the link to join the workspace, ask general questions in the #discuss channel, or click “Add channels” and browse the available topic-specific slack channels.

Office Hours

Project NESE office hours are held every Tuesday from 1 - 3 PM eastern time. In order to get the zoom coordinates for office hours, connect to the NESE Slack Workspace as directed above, and join the #office_hours channel. The up-to-date Zoom coordinates will always be in the topic for the channel.

Help Request

Finally, you may send an email to help@nese.mghpcc.org to create a ticket in the NESE ticketing system.